Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 5-20 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners.
Yes! All of our Matcha is tested for not only radiation, but also heavy metal, microbes, and any agricultural chemicals. This is performed under the Nal scintillation Survey Meter issued by the Inspection and Safety Division of the Department of Food Sanitation. We are happy to say that our Matcha is free of harmful chemicals and is always within the guidelines of The Department of Food Sanitation of the Ministry of Health, Labor, and Welfare.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
You can contact us through our contact page! We will be happy to assist you.